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From warehouse to destination without brakes. The last mile goes full throttle!
The last mile and its impact on the automotive industry
The last mile is the path a product takes from the last logistics hub to its final destination. In the automotive world, this destination may be a distributor, a retail store, or directly a workshop. The challenge lies in the fact that this stage, although short, represents up to 53% of total logistics costs (according to Capgemini) and is directly linked to the customer’s perception of service quality.
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Reduces operational downtime: delivering the right part on time can prevent a shop from stalling or a customer from delaying vehicle repair.
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Prevents unnecessary stockpiling: a network with fast deliveries allows optimized inventory management, reducing costs.
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Responds to the sector’s urgency: fast deliveries build trust, especially when vehicle downtime means economic loss.
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Improves competitiveness: the supplier who delivers faster and more accurately wins.
The challenges of the last mile: are you ready?
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Unpredictable urban traffic
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Failed deliveries due to recipient absence
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High costs in low-density areas
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Delays in route planning
To face these challenges, the most advanced companies in the sector integrate logistics services with smart planning, automatic routing, and real-time notifications.
What should you demand from a last-mile provider?
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Route optimization and wide coverage areas
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Delivery visibility and order traceability
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Adaptability for fragile products or special requirements
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Flexibility in schedules and services (pickups, drop-offs, scheduled deliveries)
A key differentiator in an increasingly demanding market
Today, customers — whether end consumers or specialized technicians — expect more than just a good price. They value speed, accuracy, and transparency in delivery. Last-mile logistics is not just an operational improvement: it is a strategic tool to stand out in the automotive sector, build reputation, and win the loyalty of those who truly matter.
